Why A Hair Salon Franchise Is A Good Investment

The Time To Franchise Is Now

After two years of financial uncertainty in the U.S. the hair salon franchise system is ready to go. Indeed, according to Forbes magazine, 2022 has been dubbed “The Year of the Franchise.”

“The last 18 to 24 months of the pandemic have been challenging for many businesses, but data shows the franchise industry is thriving,” Forbes reported. “After nearly two years of economic uncertainty, more and more people are following their entrepreneurial dreams and taking control of their destiny through business ownership.”

Franchising is proving to be the preferred option for so many aspiring entrepreneurs who want to run their own business, and it’s not hard to see why. Franchising holds less of a risk than starting a business from scratch. You will know the range of how much it’s going to cost to start operating your first store and there’s a tried and true business model in place that’s easy to follow. You also benefit from all the brand recognition and backing support of a franchisor. As we head into the second half of 2022, the franchise system is without a doubt a best bet investment for motivated and energetic candidates who want to run their own business.

Why the Hair Salon Franchise Industry?

The hair salon industry has seen an incredible recovery since businesses started to reopen after the pandemic. Clearly, customers are eager to get back into salons and barbershops. According to one industry study, nearly 80% of consumers said that regular salon and spa services are critical to regain a sense of normalcy as the world reopens.

And we’re seeing this translate into revenues. According to IBIS World, for instance, the hair salon industry generated nearly $40 billion in the U.S. in 2021. A separate study from Trafft projected the market could hit $87 billion by 2023.

“Sport Clips is stronger than ever before,” says Edward Logan, CEO of Sport Clips. “We’ve proven that we’re not only recession-resistant, but we’re also pandemic-resistant. This is a very stable business with steady cash flow and straightforward business model. Now is a great time to invest in Sport Clips as we head into 2022.”

Sport Clips Team Leaders mens haircut hair salon franchise

How Much Do You Need to Start?

Sport Clips is a low cost investment with the potential for high returns, with initial investment costs ranging from $266,300-$439,500 for one store. This includes everything you need to get started – initial franchise fee, costs of build out, marketing expenses, and six months of working capital. You also have access to our proven business model and all the training and support you need to run a SportClips franchise.

Sport Clips now boasts more than 1,800 locations, with hundreds of entrepreneurs thriving. After surviving shutdowns and capacity restrictions, Sport Clips has rebounded, with some of the best years for revenues on record. We’re only positioned for more growth as the world reopens.

Recurring Revenue Stream

One of the most important aspects of a successful hair salon is repeat, loyal customers. At Sport Clips, we make a point to build relationships with our customers, through pairing them with the right stylist, taking an interest in their life during service, offering rewards programs, and making sure to schedule their next appointment when their haircut is done. This way we make sure every customer feels like they made a connection and are sure to come back for more.

Can’t Be Outsourced

In business, there are few services that just can’t be outsourced or replaced by true, in-person quality service, and hair care is atop the list. There’s simply no alternative for getting your hair cut than visiting your local salon and having that face-to-face interaction with stylists we all know and love. That’s why investing in an industry that won’t be going away anytime soon is a best bet investment opportunity for aspiring entrepreneurs.

Easy To Scale

The Sport Clips business model is also an easy franchise to grow, and opening your second or third unit is incredibly attainable with our proven business plan. Our platform provides a way for our Team Leaders to manage multi-units, making it easy for our Team Leaders to scale their business. In fact, Sport Clips is home to several double-digit owners who have 10 to 40 stores open.

“Sport Clips was designed from day one to be a multi-unit opportunity,” says Jim Atkinson, Vice President of Franchise Development. “This was never set up to be an individual unit where someone buys a job for the rest of their lives. Our business model is very simple: we cut hair. We built our business model to scale, and we have all the resources to scale quickly and effectively. We know when you should add resources and when to build additional infrastructure. Whether you want to scale up to three stores, five stores, 10 stores, or beyond, we have a plan that can help you get there.”

Ready To Learn More about Investing in a Hair Salon Franchise?

With the franchise system on fire, and hair salons making an unprecedented comeback, now is an amazing time to invest in a Sport Clips franchise. We offer a low cost investment with the potential for high returns, all with a proven business model that has launched hundreds of entrepreneurs into business ownership.

To learn more, visit our research pages here. To start a conversation with our franchise team, fill out our form here and we’ll be in touch with our complimentary franchise information report.

Three Types of Franchise Ownership

Not Every Franchise Is The Same

Not all franchises are the same, therefore not all franchises are created equally. That’s why there are different types of franchise ownership.

It’s truly a common misconception that the franchise model is a one-size-fits-all. When you break down the facts, you start to realize every franchise is unique. Some run very differently from others, especially depending on the services and/or products offered.

What’s more, not every franchise support team is the same. Some cater less to franchisee success, while others are very hands-on, with you every step of the way. At Sport Clips, we make sure our franchisees are set up to thrive, providing you with well-documented systems, a strong support team, and a proven business model to help your entrepreneurial dreams become reality.

Not Every Franchisee Is The Same

Not only do franchise systems differ, but so do the people who run them. In fact, franchisees can come from an incredibly diverse background from all types of careers and previous work experience.

It’s common for people who enter the franchise model to have a multi-level franchise portfolio, which allows individual business owners to diversify their revenue streams and product/service offerings.

At the same time, it’s not uncommon for entrepreneurs just starting their franchise journey. According to a report in NPR, applications to start new businesses hit 5.4 million in 2021 – a new record – surpassing the 2020 record of 4.4 million. “In the pandemic, millions of people have decided this is the moment to chase their dreams,” NPR reported.

Also, people who start franchises also aren’t limited by lifestyle. Some are retirees, looking for a new, exciting adventure in the next stage of their career. Others have families and are just starting to build a life for themselves and their loved ones.

Across the board, we see all types of people decide the franchise system is the right call for them, like immigrants building their life in America, and veterans looking for the best opportunity after their years of service.

Without a doubt, we’ve seen so many franchisees, some with experience in hair care, some without, find incredible success with Sport Clips.

sport clips franchise types of franchise ownership

Owner/Operator

The first type of franchise ownership we’ll talk about is “owner/operator.”

With this model, you are responsible for the day-to-day operations of the business, which allows you to maintain total control over your investment. As an owner/operator, you make all the decisions. Typically, this model is the first step for a first-time franchisee.

Some drawbacks to consider: this model can be time consuming, and will likely require you to give up your day job (if you have one) and that income. And, because one unit will require long hours, it will take a while before you are able to expand.

However, your costs for employees will be lower compared to other models since you are in charge. This is a great model for detail oriented people who like to have control over every aspect of the business.

Executive/Absentee

Looking solely for an investment opportunity? Then the executive/absentee model is the fit for you.

Since you hire out all functions of the business and don’t get into the nitty-gritty of day-to-day operations, your time commitment is minimal and no industry knowledge is required. If applicable, you can maintain your current job and commitments. Lastly, this model allows for incredible growth, since you can run multiple locations in a backseat, management style.

Some cons: you’ll have higher staffing and operational costs. You trust your success with your employees, which may require you to invest more capital to hire the right people for the job.

Semi-Absentee

Think of a semi-absentee model as a blend of the owner/operator and executive/absentee. This model is ideal if you want additional income and to build equity to diversify your current income. Yes, you hire staff for day-to-day operations, but you focus on leading the business strategy and managing the managers. As a result, this is a good model for people who like to manage, with no industry knowledge required. And, it allows you to own multiple locations because of the investment’s scalability.

Indeed, this franchise model combines the control of an owner/operator model with the time commitment of the executive/absentee model.

What Makes Franchising With Sport Clips Different?

With Sport Clips, our franchisees are focused on a higher level of personal engagement when it comes to their locations. The type of franchise ownership that works at Sport Clips is a people first version of the semi-absentee model. As part of the franchise application/evaluation process, we ensure candidates are a great fit for the culture and requirements of the Sport Clips model. At the same time, we give careful consideration that franchisees are compatible with our business model. Enthusiasm is something many brands ignore, but it is a must at SportClips. It’s embedded in our culture and aligns our franchisees for long-term success in attracting and keeping the best stylist in the industry.

From day one, we make sure our franchisees have every possible resource at their disposal, offering one of the most robust support platforms in the entire industry. We focus on providing you with the tools, resources, and coaching you need to thrive as a business owner, whether you’re just starting out or adding to a complex franchise portfolio.

Ready to start your next chapter as a Sport Clips Team Leader?

If you’re interested in learning more about the Sport Clips franchise opportunity, simply fill out an inquiry form and a member of our team will be in touch with you shortly. We can’t wait to learn more about you!

This Men’s Spa Franchise Is One Of Entrepreneurs’ Hottest Opportunities

Becoming a Sport Clips team leader is a great way to capitalize on one of the hottest investment opportunities this year

If industry experts have learned anything in the past two years with the upheaval of a global pandemic, it’s that people are willing to go to great lengths to prioritize their wellbeing, both mentally and physically, with a Sport Clips, a men’s spa franchise.

Which is why Entrepreneur magazine, the leading publication for insights on entrepreneurship, small business management and business, recently listed “Salon and Spa Services” as one of the “Hottest Franchise Categories for 2022.”

Every December, Entrepreneur magazine’s seasoned industry experts forecast which types of franchises will do best and show the greatest potential for success in the year ahead.

“We look at growth—both in the number of franchise units and in the number of new franchisors in a category—and consider what trends are evident both within and without the franchise world,” Entrepreneur magazine wrote in its report. “To an extent, we also listen to the instincts we’ve honed over years of ranking and writing about franchises.”

sport clips franchise / men's spa franchise

True, industries that benefited from pandemic-related needs, such as cleaning and restoration, as well as health and wellness, made the list.

However, Entrepreneur magazine’s experts believe franchise growth in 2022 will be driven by both the need and desire to regain a sense of normalcy, which is why Salon and Spa Services is uniquely positioned for success as people return to in-person self-care.

Indeed, salon and spa industry studies show customers are eager to get back to scheduled appointments after shutdowns temporarily closed salons and barbershops in the early days of the pandemic. Not surprisingly, nearly 80% of consumers said that regular salon and spa services are critical to regain a sense of normalcy as the world reopens.

This is exactly the case at Sports Clips, one of the most widely recognized and popular men’s spa and haircutting franchises in the nation. Founded in 1993, Sport Clips has grown to over 1,800 locations in North America and is the only hair cutting franchise to have a footprint in all 50 states.

All over the country, our franchisees are reporting their customers are restless to get back in the barber chair and reconnect with the people who have cut their hair for years. That’s why we believe Sports Clips is truly poised for a banner year in business and growth in 2022 and beyond.

“Sport Clips is stronger than ever before,” says Edward Logan, CEO of Sport Clips. “We’ve proven that we’re not only recession-resistant, but we’re also pandemic-resistant. This is a very stable business with steady cash flow and straightforward business model. Now is a great time to invest in Sport Clips, because as we head into 2022, we’re excited about the great real estate opportunities that exist right now, as well as the disruption of client behavior. As people change their buying behavior and their habits, the brands that go out and capture those clients are going to win an outsize market share. That’s going to be us because that’s how we’re thinking.”

Ready to start your next chapter as a Sport Clips Team Leader?

If you’re interested in the Sport Clips franchise opportunity, click here to request more information, or visit our research pages to learn more. We can’t wait to learn more about you!

30 Heroes for 30 Years: Cheston Syma, Sport Clips

Marine Corps Veteran, Cheston Syma, owns 41 Sport Clips franchises across two states. In order to achieve his dreams as a franchise owner after leaving the military, Cheston worked as a security contractor for the Department of State at the U.S. Embassy in Baghdad, Iraq and Kabul, Afghanistan, where he spent the four years during a time of war in order to pay his business loan and personal bills. All the while, running the two Sport Clips from Iraq and Afghanistan.

CLICK HERE to visit the VetFran website and learn more about Cheston and how his experience as a Sport Clips Team Leader helps him serve again.

Cheston Syma

Sport Clips Franchise CEO & President Named a Top Franchise Influencer

1851 signals out Edward Logan as one of the most influential people in franchising for 2022

Continuing to make waves in the franchise world, Sport Clips CEO and president Edward Logan was recently nominated as a top franchise influencer for 2022, and now is among a list of 175 industry professionals deserving of recognition.

This year, 1851 Franchise teamed up with SeoSamba to come up with the list of most influencing people in franchising.

“Franchising is a big world, and it’s only getting bigger. Still, it’s a community, and a fairly close-knit community at that,” 1851 Franchise wrote. “That’s why it’s essential for everyone in the industry to know who’s who.”

And it’s not hard to see why Sport Clips’ Logan made the list.

Logan leads the largest franchise dedicated to men’s and boy’s hair care in the nation, with a footprint in every state, and was named president and CEO in 2020 to oversee the franchise founded by his father, Gordon Logan.

But to be sure, Logan has put in his dues since joining Sport Clips in 2010. Through sheer hard work and dedication, Logan has worked his way up the ladder the last 11 years, from managing one store to being an essential part of the company’s unprecedented growth. Under his tenure, Sport Clips has grown from 700 stores in 2010 to nearly 2,000 stores as of 2022.

Through it all, Logan has navigated the pandemic, and has planned for the future of the company through the Team Leader Advisory Council and Area Developer Council, which places a point of emphasis on recruitment, training, innovative technology and services.

And, most importantly, Logan has never forgotten the sense of philanthropy the company was founded on, as Sport Clips continues to better the lives of veterans through the VFW Foundation for Help A Hero Scholarships. Recently, the company has donated $1.55 million to veterans and service members through the program.

These days, Sport Clips is uniquely positioned to thrive in the wake of the pandemic as Americans across the country realize how important salon and spa services are to everyday life. Indeed, 80% of consumers say salon and spa services are one of the most significant factors in regaining a sense of normalcy, which has led to the industry being named one of the hottest categories for 2022.

As a result, Sport Clips is poised for a banner year.

“Sport Clips is stronger than ever before,” says Edward Logan, CEO of Sport Clips. “We’ve proven that a Sport Clips can be not only recession-resistant, but also pandemic-resistant. This is a very stable business with a straightforward business model. Now is a great time to invest in Sport Clips because as we head into 2022, we’re excited about the great real estate opportunities that exist right now, as well as the disruption of client behavior. As people change their buying behavior and their habits, the brands that go out and capture those clients are going to win an outsize market share. That’s going to be us because that’s how we’re thinking.”

Ready to start your next chapter as a Sport Clips Team Leader?

If you’re interested in learning more about the Sport Clips franchise opportunity, simply fill out an inquiry form on this website and a member of our team will be in touch with you shortly. We can’t wait to learn more about you!

Multi-Unit Sport Clips Team Leaders Featured for Strong Business Culture

Established Sport Clips team leaders open up about how a strong business culture creates a recipe for scalability and continual growth

“Workplace culture” is a term that often gets thrown around as an important aspect of a business, but it’s not often a company makes it a priority. That’s where Val Hill and Jared Lee step in for the Sport Clips Franchise.

Hill and Lee run more than 40 Sport Clips Haircuts franchises throughout Arizona, Oregon and Washington. And what’s been their secret to success? Making sure the workplace culture is one all team members want to be part of. Not only does a positive culture in the workplace lead to strong team member engagement, but it also improves the overall happiness of staff, increases productivity, and helps retention and recruitment efforts.

Hill and Lee, who met in business school at Brigham Young University, realized during the COVID pandemic it was going to take some serious financial management and business acumen to survive. But they relied on the strength of the relationships they’d built with their teams and worked with them to meet the challenges of the pandemic head on.

“I would say one of the key aspects that helped us is that we didn’t lay anyone off,” Hill told The Chandler Arizonan in a feature piece about their Sport Clips franchise locations. “We continued to pay all of our people, and this was before the PPP loan or any of that. We made the determination that our people are our biggest asset, and we need to take care of our people.”

While other people were losing their jobs and relying on unemployment, Hill and Lee paid their teams’ full salaries when businesses were forced to close due to local mandates. The two businessmen were able to pull this off because, with incredible foresight and planning, they had been fiscally conservative and had saved enough money during the good times in anticipation of any potential rocky times.

customer checkout / Strong Business Culture

 

And because Hill and Lee paid their staff during shutdowns, they were in a unique position to hit the ground running once restrictions were lifted, a time when many other businesses had lost their staff and were forced to find people to rehire – further proof that investing in the workplace and staff pays off in the end.

“I think what that helped us do is that it helped us get us reopened quickly,” Hill said.

As a result of how the two men expertly created such a strong culture among their team members and navigated the uncharted territories of the pandemic, they were named Sport Clips Franchise Team Leaders of the Year for 2020. Hill and Lee have been successful Sport Clips franchisees for more than a decade, reinvesting in their business to be able to open more locations. And how do just two businessmen handle operating more than 40 locations in three states? They’ll tell you it’s the people they hire and trust.

“The key to it all is you have to have good people that you work with,” Lee said. “We have an amazing group of area managers and store managers.”

Hill added staff are empowered to take on larger roles, “The store manager views that store as her store. They’re empowered to hire and fire and spend money to buy what they need. We don’t constrain them much.”

Ready to start your next chapter as a Sport Clips Team Leader?

If you’re interested in the Sport Clips franchise opportunity, click here to request more information or visit our research pages to learn more. We can’t wait to learn more about you!

Why This Pro Realtor and Massage Therapist Own A Sport Clips Franchise

Joe Gulino has successfully managed teams throughout his career, whether it was for a major soft drink company, the telecom industry, or now, in real estate. He’s in the process of expanding his team from Nevada to have a presence in Tampa, Florida. Meanwhile, his wife Ambre has been a massage therapist at one of the largest resort and entertainment properties in Las Vegas. Even though their careers seem very different in scope, they’ve made the career decision to do something together…invest in a franchise. They chose Sport Clips Haircuts primarily because Joe has been a happy client for more than eight years. 

“I haven’t had a haircut anywhere else but Sport Clips for almost a decade,” says Joe. “I enjoy the convenience and flexibility of scheduling and love the scalp massage and face towel that come with the signature MVP experience.” 

The couple did their homework and have these four top reasons why Sport Clips is the franchise investment for them: 

1: The People

There is team camaraderie between stylists in the stores. Joe says it’s something he’s familiar with from his work and he was able to see and experience it repeatedly as a client over many years. 

2: The Product

The simplicity of the business model and limited product line is easy to execute and get on board with for franchisees and team members.  

3: The Efficiency

Getting online to get “in line” makes it easy for men and boys to know when a stylist is ready for a client to come in. Joe says Sport Clips has really used the best elements of technology to make the process efficient for everyone. 

4: The Leadership

Both Ambre and Joe learned through the discovery process how much the leadership wants to be involved in educating and supporting potential and current franchisees…all the way to the founder. 

Ambre and Joe are in the process of locating where they will build the first of three stores in Florida. They say the Sport Clips investment is one they’re making for themselves and their family with the long-term goal of it becoming their primary business interest. The semi-absentee franchise model for which Sport Clips is known will allow them the freedom to visit their four children who live all around the country and to enjoy their outdoor interests in snorkeling, mountain biking, and hiking. 

Join Joe and Ambre Gulino and own your Sport Clips franchise today!

If the semi-absentee business model sounds interesting to you, fill out our franchise information form, and check out our research pages! 

 

Sport Clips Team Leader Profile: Erikal and Daryl Roberts

 A bold step during the pandemic opened the door for encouragement and support from the Sport Clips Haircuts franchise community for Erikal and Daryl Roberts  

Erikal and Daryl Roberts, two of the newest Sport Clips Haircuts franchisees, were inspired to take a bold business step during the pandemic…investing in a franchise.   

Erikal says, “The pandemic forced me to take a look at my personal and professional life.” She realized she wanted more personal fulfillment than what her corporate job afforded. After this epiphany, Erikal told her husband, Daryl, she was going to look at other options for bringing in an income.   

Erikal suggested the idea of franchising, something that she had never considered before. Daryl liked the idea of franchising, because they could have a plan for the future and grow a business that would benefit the next generations of their family. He was excited at the possibility of the pair building something together while he maintained his corporate work.  

Sport Clips immediately jumped out to Erikal during the research process. She says that the mission statement, “to create a Championship Haircut Experience in an exciting sports environment”, captured her attention. As an avid sports fan, this concept spoke to Erikal. The new franchise owner loved the idea of having sports as a part of the haircut experience. She says, “Sports bring everybody together and, in this time, we need unity.”   

Daryl and Erikal sat down together and wrote out pros and cons for opening their own Sport Clips store. At the end of the session, the pair revealed that there was no reason for them not to go through with the purchase. They were immediately impressed by the extensive amount of support and resourceful information they received from the very beginning. Fellow franchisees offered advice, encouragement, and well wishes. Repeatedly, the new owners were told “the key to success is trusting the process,” Daryl laughs, “especially since neither of us knows anything about cutting hair.”   

Erikal says from the beginning she noticed that everyone within the Sport Clips community had great relationships with one another and were very open. The couple felt as though they had a team that had their back throughout the entire process of opening up their store and into the future.  

“The community that surrounds Sport Clips reinforces that we made the right decision, because these are the kind of people we want to be involved with,” Daryl says.  

Invest in a Sport Clips franchise today!

For in-depth details about the Sport Clips franchise opportunity, download our Free Franchise Opportunity Report. You can also learn more by visiting our research pages!

Sport Clips Team Leader Profile: Brandon and Carissa Garrett

As parents of young children, Brandon and Carissa Garrett started to discuss what they wanted their future to look like. It was important to them to create a foundation for more freedom and flexibility in their lives as their girls grew. “We knew it would take several years to get any kind of business up off the ground, and we didn’t want to wait too long,” recalls Brandon.   

Brandon, who works in the animal healthcare industry, wanted to create the option for a future exit strategy from the corporate world. Carissa, who took some time off from her corporate and teaching career to stay home with her children, realized she missed having a project to work on. They began a search for business opportunities that would align with their personal and financial goals 

Brandon Garrett

From the onset, franchising appealed to the Garretts. Brandon says, “My dad had built a survey engineering business from the ground up and I saw how much work goes into creating something from scratch. We didn’t want to have to reinvent the wheel, we wanted something that already had the format there.”  

As they looked for business models that would fit their lifestyle goals, they found the semi-absentee model to be the best fit. Brandon says, “The owner-operator models we looked at, particularly those in food, did not fit our goals. We would have to be too involved in the daily operations, and that wasn’t for us. We would rather hire managers to take care of the day-to-day while we built the business and networked in our community.”  

Having settled on an ownership model, they further narrowed their search down to the haircare industry. Sport Clips Haircuts, in particular, caught their attention. “We looked into a few haircutting brands, but we felt the market was too saturated with some of the other brands. However, we saw plenty of potential for growth with Sport Clips,” says Brandon.  

The brand’s culture and values also resonated with the pair. Brandon says, “Sport Clips’ culture is built on trust and doing what’s right. This fits with our own personal values.” 

When they first looked into Sport Clips, there was no availability in their market. Brandon says, “We knew this was the brand and business model for us, so we checked back over the years.” 

Finally, in May of 2018, opportunity presented itself, and the Garretts built their first store just outside of Milwaukee, Wisconsin. They are now in the process of building their second store.  As the Garretts work to grow their team, they have relied on help from the Sport Clips support team, training and playbook to help shorten the learning curve and scale.  

“We are able to leverage the expertise and recommendations of the Sport Clips support team to help us see where the issues are and how we can improve,” says Carissa. “We feel our current store team is a rockstar team, and we are so lucky to have them. The first four team members we hired back in March 2019 (with 17 years of collective Sport Clips experience) are still with us, and we strongly feel that is why the numbers in that store are so amazing!” 

Currently, the Garretts are spending much of their time intentionally building a positive store culture. “We run a variety of store contests, do a lot of recognition, and overall just listen to the needs of our team. We are always looking for ways to grow in this area because it is so vital to our store’s success,” explains Carissa.   

Brandon’s advice to someone considering investing in Sport Clips is this: “You will have to put in a lot of work upfront. You will only get out what you put in, so set your expectations accordingly. You and your partner need to be on the same page. While I maintain my current employment, Carissa focuses on the store. It only works for us because we are able to divide and conquer.”  

Learn more about the Garretts and how Sport Clips is helping them lay the foundation to achieve their future lifestyle and financial goals on this month’s Validation Conference Call.  

Learn more about your success with a Sport Clips franchise here!

For in-depth details about the Sport Clips franchise opportunity, download our Free Franchise Opportunity Report. You can also learn more by visiting our research pages!

Training & Support

In the franchise world, not all franchisors are created equal. This is particularly true when it comes to the level of training and support they provide their franchisees. One of the biggest advantages to buying a franchise is leveraging the franchisor’s expertise and experience to better position you for success.  

When you consider investing in a franchise, pay close attention to what you can expect from the franchisor in terms of training and support. Then take the time to validate with existing franchisees and see if your expectation aligns with their experience.  

Sport Clips Training & Support

Sandy Craven, senior director of training at Sport Clips Haircuts, says, “A good system can take a person with a set of business skills and with the proper training and support, help them translate those skills into their new role as a franchisee.”  

Knowing what training and support franchisees need starts with a refined business model. Look at the ways the franchisor stays connected to its franchisees and how they are finding ways to optimize their business model.  

Sport Clips, for example, has some of the most comprehensive and robust training and support programs in the franchise industry. One of the reasons for this is its 69 company-owned stores. “Sport Clips puts themselves in the team leader role along with its franchisees. It can see firsthand what tools franchisees need. New procedures or products can be tested and refined before they are rolled out system-wide,” says Craven.  

When it comes to training, all aspects of operations should be covered. Most franchisors hold an initial training session, typically at their headquarters in a classroom setting. Usually this is when the brand’s operational manual is introduced.  

Many Friendshuh, director of technical and operation success for Sport Clips ,says, “The operational manual represents a structured and universal set of values and standards for the brand. At Sport Clips, we call ours the playbook, and it gives team leaders a framework of values to work from. When they are living the values of Sport Clips, they are better positioned for success.”  

Because a lot of information is covered in initial training, it should be followed up by some onsite training and assistance to ensure competency. Ask the franchisor what that looks like. Also, ask existing franchisees how prepared they felt to implement the system after the initial and pre-opening training 

Training and support should not end there, though, they should be ongoing. “What sets a good brand apart is the amount of tools and support they give their franchisees, as well as having the structure in place to put the tools into practice,” explains Friendshuh. “Key points in a business’ development should be identified and benchmarked to ensure that everything is working. Franchisees should be able to lean back on their training, but also have the support to knowing how to utilize the tools.” 

 Friendshuh says the most important thing franchisees need to do is trust the system.  “Use the tools and do all the steps as outlined,” she explains. “If you have a solid franchisor like Sport Clips, at the end of the day, this is the key to better positioning yourself for success.” 

Another important thing to note is whether the franchisor is actively looking for ways to improve and elevate their support. Craven says, “Sport Clips is continually adapting its support, creating new training and development programs. It is important not to get stagnant. We listen to the team leaders, coaches and managers. We look for industry best practices. We look for ways to utilize the newest technology to help bring people together and create more efficiency.”  

Friendshuh adds, “We feel it is important to empower our team members, such as our coaches, and customize training and support because they are our eyes and ears on the ground. They know who they are working with and how to best adapt the tools to fit the managers while maintaining brand consistency.”  

When you invest in a brand, you should feel confident you will be given the training and support to properly execute the business model. Closely examine the support and training offered by the brand you are considering, and what that actually looks like. It should be comprehensive, ongoing and dynamic. While you are going into business for yourself, you should never feel like you are in business by yourself.  

Learn more about the Sport Clips Training and Support here!

For in-depth details about the Sport Clips franchise opportunity, download our Free Franchise Opportunity Report. You can also learn more by visiting our research pages!