What’s Special About Our Culture

The success of the Sport Clips franchise driven by core values

From the beginning, Sport Clips is a brand that’s about people. We’ve spent the last 28 years creating a company-wide Sport Clips culture that puts the success of our people first.

Sport Clips culture infographicThis commitment to our culture is firmly rooted in our values. We empower everyone in our organization, from our leadership team to our Team Leaders to our store managers and stylists, to have a heart of a champion. These are the values that we live and breathe every day:

  • Always do the right thing
  • Do your best
  • Treat others the way they want to be treated

“Our values aren’t just words on the wall,” says Allyson Young, Chief People Officer. “We live these values every day – and they’re true, timeless values. It’s so important that everyone in our organization aligns with our culture because we only win with everyone on board. Everyone in this organization has an essential role to play and we’re accountable to each other. If we’re successful at the store level, the brand is successful as a whole.”

We only award franchises to entrepreneurs who believe in our brand

Sport Clips is highly selective with who we bring on as Team Leaders. We want to protect the integrity of our brand, and ensure our Team Leaders are a good fit over the long-term. We very much expect our Team Leaders will be with us for years to come.

To ensure we bring on the right entrepreneurs, we take the vetting process very seriously. Our leadership convenes to review all of the franchise applications and awards licenses to only those entrepreneurs that believe in our brand and share our values.

“In any business, the competitive advantage is the people that make up the organization,” says Gordon Logan, Founder of Sport Clips. “We’re looking for people with passion and people who love people. We’re looking for people who want to build teams and see their teams succeed. If we can attract the Team Leaders that focus on their teams, that’s the right fit. We believe success flows up.”

Your success will be determined by how successful you are at building a great team

Sport Clips is a manager-based business model. This means our Team Leaders aren’t always active in the day-to-day operations of their businesses. They hire store managers to handle the daily functions and lead a team of stylists.

As an owner, your most essential role will be in building and developing a team. You will need to create a company culture that feels like family, that makes everyone feel appreciated. In turn, you will have a store where the most talented stylists will want to work.

As Gordon Logan says, success flows up.

“Culture is key,” says Julie Vargas, Vice President of Career Career Development & Team Member Engagement. “If you take care of your people, they will take care of you. It sounds so simple, but it’s so important. If you have happy stylists, they will go above and beyond for your customers. But just as importantly, if you take care of your people, they will stay with you, they will be loyal to you, and they will drive your success.”

We believe in giving back

As a brand founded on always doing the right thing, giving back has been central to the culture of Sport Clips since our founding in 1993.

This is why we founded our Haircuts with Heart program. We’re proud that our team leaders and team members embrace charitable endeavors that make a difference in the lives of veterans, families, and children.

Through our partnerships with Veterans of Foreign Wars, St. Baldricks Foundation, and the American Red Cross, Sport Clips has donated millions of dollars to charitable organizations and made a lasting impact on the lives of many. The more successful we become, the bigger the opportunity we have to make a positive impact in the communities where we live and work.

“The culture of caring about people and looking out for people has permeated our entire organization,” Gordon said. “The work we do with helping veterans make the transition into civilian life, or helping kids battling against cancer, helping the Red Cross with their blood drives, and beyond – we believe all of these efforts help make Sport Clips successful, because in doing the right thing, we deepen our ties to the communities we serve, and we all become stronger together.”

Ready to learn more about the Sport Clips franchise opportunity?

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