30 Heroes for 30 Years: Cheston Syma, Sport Clips

Marine Corps Veteran, Cheston Syma, owns 41 Sport Clips franchises across two states. In order to achieve his dreams as a franchise owner after leaving the military, Cheston worked as a security contractor for the Department of State at the U.S. Embassy in Baghdad, Iraq and Kabul, Afghanistan, where he spent the four years during a time of war in order to pay his business loan and personal bills. All the while, running the two Sport Clips from Iraq and Afghanistan.

CLICK HERE to visit the VetFran website and learn more about Cheston and how his experience as a Sport Clips Team Leader helps him serve again.

Cheston Syma

Sport Clips Franchise CEO & President Named a Top Franchise Influencer

1851 signals out Edward Logan as one of the most influential people in franchising for 2022

Continuing to make waves in the franchise world, Sport Clips CEO and president Edward Logan was recently nominated as a top franchise influencer for 2022, and now is among a list of 175 industry professionals deserving of recognition.

This year, 1851 Franchise teamed up with SeoSamba to come up with the list of most influencing people in franchising.

“Franchising is a big world, and it’s only getting bigger. Still, it’s a community, and a fairly close-knit community at that,” 1851 Franchise wrote. “That’s why it’s essential for everyone in the industry to know who’s who.”

And it’s not hard to see why Sport Clips’ Logan made the list.

Logan leads the largest franchise dedicated to men’s and boy’s hair care in the nation, with a footprint in every state, and was named president and CEO in 2020 to oversee the franchise founded by his father, Gordon Logan.

But to be sure, Logan has put in his dues since joining Sport Clips in 2010. Through sheer hard work and dedication, Logan has worked his way up the ladder the last 11 years, from managing one store to being an essential part of the company’s unprecedented growth. Under his tenure, Sport Clips has grown from 700 stores in 2010 to nearly 2,000 stores as of 2022.

Through it all, Logan has navigated the pandemic, and has planned for the future of the company through the Team Leader Advisory Council and Area Developer Council, which places a point of emphasis on recruitment, training, innovative technology and services.

And, most importantly, Logan has never forgotten the sense of philanthropy the company was founded on, as Sport Clips continues to better the lives of veterans through the VFW Foundation for Help A Hero Scholarships. Recently, the company has donated $1.55 million to veterans and service members through the program.

These days, Sport Clips is uniquely positioned to thrive in the wake of the pandemic as Americans across the country realize how important salon and spa services are to everyday life. Indeed, 80% of consumers say salon and spa services are one of the most significant factors in regaining a sense of normalcy, which has led to the industry being named one of the hottest categories for 2022.

As a result, Sport Clips is poised for a banner year.

“Sport Clips is stronger than ever before,” says Edward Logan, CEO of Sport Clips. “We’ve proven that a Sport Clips can be not only recession-resistant, but also pandemic-resistant. This is a very stable business with a straightforward business model. Now is a great time to invest in Sport Clips because as we head into 2022, we’re excited about the great real estate opportunities that exist right now, as well as the disruption of client behavior. As people change their buying behavior and their habits, the brands that go out and capture those clients are going to win an outsize market share. That’s going to be us because that’s how we’re thinking.”

Ready to start your next chapter as a Sport Clips Team Leader?

If you’re interested in learning more about the Sport Clips franchise opportunity, simply fill out an inquiry form on this website and a member of our team will be in touch with you shortly. We can’t wait to learn more about you!

Multi-Unit Sport Clips Team Leaders Featured for Strong Business Culture

Established Sport Clips team leaders open up about how a strong business culture creates a recipe for scalability and continual growth

“Workplace culture” is a term that often gets thrown around as an important aspect of a business, but it’s not often a company makes it a priority. That’s where Val Hill and Jared Lee step in for the Sport Clips Franchise.

Hill and Lee run more than 40 Sport Clips Haircuts franchises throughout Arizona, Oregon and Washington. And what’s been their secret to success? Making sure the workplace culture is one all team members want to be part of. Not only does a positive culture in the workplace lead to strong team member engagement, but it also improves the overall happiness of staff, increases productivity, and helps retention and recruitment efforts.

Hill and Lee, who met in business school at Brigham Young University, realized during the COVID pandemic it was going to take some serious financial management and business acumen to survive. But they relied on the strength of the relationships they’d built with their teams and worked with them to meet the challenges of the pandemic head on.

“I would say one of the key aspects that helped us is that we didn’t lay anyone off,” Hill told The Chandler Arizonan in a feature piece about their Sport Clips franchise locations. “We continued to pay all of our people, and this was before the PPP loan or any of that. We made the determination that our people are our biggest asset, and we need to take care of our people.”

While other people were losing their jobs and relying on unemployment, Hill and Lee paid their teams’ full salaries when businesses were forced to close due to local mandates. The two businessmen were able to pull this off because, with incredible foresight and planning, they had been fiscally conservative and had saved enough money during the good times in anticipation of any potential rocky times.

customer checkout / Strong Business Culture

 

And because Hill and Lee paid their staff during shutdowns, they were in a unique position to hit the ground running once restrictions were lifted, a time when many other businesses had lost their staff and were forced to find people to rehire – further proof that investing in the workplace and staff pays off in the end.

“I think what that helped us do is that it helped us get us reopened quickly,” Hill said.

As a result of how the two men expertly created such a strong culture among their team members and navigated the uncharted territories of the pandemic, they were named Sport Clips Franchise Team Leaders of the Year for 2020. Hill and Lee have been successful Sport Clips franchisees for more than a decade, reinvesting in their business to be able to open more locations. And how do just two businessmen handle operating more than 40 locations in three states? They’ll tell you it’s the people they hire and trust.

“The key to it all is you have to have good people that you work with,” Lee said. “We have an amazing group of area managers and store managers.”

Hill added staff are empowered to take on larger roles, “The store manager views that store as her store. They’re empowered to hire and fire and spend money to buy what they need. We don’t constrain them much.”

Ready to start your next chapter as a Sport Clips Team Leader?

If you’re interested in the Sport Clips franchise opportunity, click here to request more information or visit our research pages to learn more. We can’t wait to learn more about you!