Making clients feel like they’re special and receiving first-class service is no easy task, but Sport Clips Haircuts has perfected the craft. Recently, Franchising.com acknowledged Sport Clips’ famed MVP Experience and how it makes the wildly popular hair care provider stand out as a fan favorite. When a client comes into a Sport Clips location for MVP service, they are greeted with a hot steamed towel, massaging shampoo, and neck and shoulder treatment, as well as a precision haircut. Now, Sport Clips has released a new addition that’s already become a hit – a proprietary custom blend of organic scents.
“When our clients come in, we’ve found that even if they’re in a hurry, they want to feel relaxed while they’re getting a haircut,” says Edward Logan, Sport Clips CEO and president. “We introduced the MVP service in 2005, 12 years after we opened our first store in 1993. Through years of perfecting the processes in becoming the pros in men’s hair, we’ve found the addition of ‘scent’ enhances the client experience and allows the relaxation to begin soon after they walk in the door.”
Sport Clips has found soothing scents improve a client’s overall experience. Now when a client visits their local Sport Clips, the hot steamed towel that’s applied to the face during the MVP is infused with a relaxing blend, such as chamomile, lavender, and eucalyptus. As an added bonus: the scents are plant-based and all natural. Already it’s proven to be a successful service: 82 percent of clients surveyed in product testing said the new scent improves the MVP experience.
Sport Clips Always Evolving
Sport Clips is proud to have grown to nearly 1,900 locations since it was founded in 1993, but that doesn’t mean the franchise has become complacent. Instead, Sport Clips is always looking for ways to evolve and adapt to client needs and desires.
Among our many new and innovative ideas, Sport Clips’ online check-in platform makes it easy for clients to check in for their service on their phones, tablets, or laptops. Then, when they arrive, their name is on a digital wallboard, so they can see when “on deck” for their haircut. In recent months, Sport Clips has invested heavily in new technology and marketing strategies to make sure we’re ahead of the curve and ahead of competitors. As part of Sports Clips ingrained culture, we make a point to include franchisee input, because who knows better how to improve our business model than the people running it day to day?
Sport Clips is primed for growth, but not just growth for growth’s sake – we place a high value on strategic growth, only opening where it makes sense for the strongest likelihood for success. Our franchisees have also invested in multi-unit ownership in record numbers, expanding their footprint and diversifying their revenue stream. Now, Sport Clips is offering opportunities in prime markets across the U.S.
Learn More About Sport Clips Franchise Today!
Sport Clips has mastered providing an unparalleled, first-in-class experience for our clients, and it shows. Sport Clips has become one of the nation’s largest franchises for hair care and is expecting strong growth and expansion over the next few years, while adapting to the future of client behaviors.
If you’re ready to invest during this exciting time, visit our research pages here. If you’re ready to start a conversation with our franchise team, start by filling out our form here. We look forward to hearing from you!
New Franchise Location Built on Teamwork
Game On: How Two Families Joined Forces to Open Sport Clips Haircuts Newest Franchise Location
With close to 2,000 locations all over the U.S. and in Canada, Sport Clips Haircuts is one of the top-rated men’s hair franchises globally. As an investment opportunity, owning a Sport Clips franchise is a great diversifying tool for entrepreneurs seeking to build wealth. Two separate husband and wife teams, Jai Thar and Sweta Shah, and Varun and Chhavi Suri, were two such couples looking for their next venture in business when they met and went through the Sport Clips Discovery Days process. Today, they have joined forces and are on schedule to open the newest franchise location of Sport Clips Haircuts Franchise in Columbus, Ohio. The two couples, and their road to opening their franchise, are outstanding examples of the opportunity Sport Clips Haircuts gives to prospective franchisees.
From Corporate Workers to Franchise Owners
Long before the two couples met and decided to join the Sport Clips team, Jai worked in informational technology for Fortune 500 companies. Similarly, Varun Suri also held executive positions for many years, but as time went on, both couples decided the best way forward was to begin exploring possibilities for building a franchise while maintaining their current jobs.
“Our wives were actually instrumental in looking for ownership opportunities and diversifying our portfolio options,” Varun explained. “Both of us shared the vision that we didn’t want to reinvent the wheel when it came to building a business. We wanted to follow a successful model and use our skills to run the finances and the overall business. Investing in the Sport Clips’ franchise gave us the power to do just that.”
With both couples being savvy in their business experience, a lot of homework was done before purchasing the franchise. “We looked at a few options, but as we went through the immersive onboarding process, we found the information Sport Clips provided was very transparent,” Varun said. “They took the time to clarify expectations, and together we determined if we were the right fit for each other.”
Sold on Support
Both couples met with other Sport Clips Team Leaders (franchisees) and went to different Sport Clips stores to gain as much knowledge as possible about the brand. “Meeting with the entire Sport Clips team made the decision for me,” Jai said. “The support was outstanding.” The Sport Clips franchising model encompasses a complete and innovative launch process for new owners. The company has poured hours of time and resources into giving owners, stylists, and team members the most up-to-date and tech savvy training in the industry. So, when you join the Sport Clips family, you are really joining a team of champions who are ready to pour time and energy back right back into you.
“We saw the difference with our own eyes,” Varun explained. “The experience was so refreshing. Our wives loved the process, and they felt heard and listened to from the very beginning. When my wife learned that in the world of male grooming, owners could make a real impact in their communities and in the lives of those they employ, she said ‘game on.’”
Jai, Sweta, Varun and Chhavi will be game-ready when their franchise opens later this year. “We are so keen to get this going,” Varun said. The four franchise owners are at the finish line of their prep work and are eagerly awaiting the kick-off of their franchise investment later this year.
Learn More about Sport Clips Today!
If you or someone you know is interested in making the move into franchising, Sport Clips is looking for enthusiastic entrepreneurs interested in investing in their future. For more information, visit our research pages here. If you’re ready to start a conversation about investing in a new franchise location with Sport Clips, fill out our form here and we’ll be in touch!
